"I
believe in giving praise when deserved, and wish to put into writing
my satisfaction with the
Phasa 20/40 machine you have just commissioned on site.
Firstly,
the machine was available to try at your premises on time, and the
quality of the parts was what I expected, within the cycle time
estimated.
Secondly,
the modifications we decided to carry out as a result of the trial
were carried out within the time quoted, and the delivery of the
machine was on time. The packaging of the machine and tooling was
robust, and certainly not skimped on.
Thirdly,
The machine was supplied complete with a very comprehensive technical
file and operator instructions. In my past experience I have often
had to remind suppliers for these.
Finally,
the commissioning of the machine was very professional.
The
in depth and knowledge of
……. the structure of his training was impressive, and is a
credit to your company. Our operators and maintenance technician
were very happy with the tuition.
Thanks
for taking the problem, and providing a full and completely painless
solution. I am sure from what I have seen that the machine will live
up-to our expectations in service! Please pass on these comments to
the team involved". - Nifco